
inner edge capital
Your Edge in the Market
Refund Policy
At www.inneredgecapital.com, we value every customer and take pride in offering premium-quality digital education and software services. However, due to the intangible and non-returnable nature of digital products, mentorship programs, and downloadable content, we do not provide refunds, cancellations, or exchanges once a purchase has been made.
1. No Refund Under Any Circumstance
All payments made on our website are final and non-refundable.
This applies to:
-
Digital courses or mentorship programs.
-
EA or algorithmic trading software licenses.
-
Trading or education subscriptions.
-
Membership or community access fees.
-
Consultancy or one-time setup fees.
Once you have purchased access or received a download link, we cannot issue a refund because the product is delivered instantly and cannot be revoked or resold.
2. Product Understanding and Responsibility
We encourage all customers to carefully review product descriptions, demo materials, and features before making a purchase.
If you are uncertain about a product or its purpose, please contact our support team for clarification before completing the payment.
By purchasing from our website, you acknowledge that you understand the product or service offered and that you are responsible for your own buying decision.
3. Exceptions (Only if Applicable)
Refunds will only be considered in the following rare cases:
-
Duplicate payment due to a technical glitch (proof required).
-
Payment made in error without product delivery due to server failure.
-
Unresolved technical issue on our end preventing access within 7 days.
Requests must be submitted to [Your Support Email] within 3 business days of purchase and will be reviewed individually.
Approved cases (if any) will be refunded within 7–10 business days.
4. No Refunds for Misuse or Misunderstanding
Refunds will not be issued for:
-
Incorrect assumptions about results or profits.
-
Failure to understand how a digital product or EA works.
-
Account suspensions, internet issues, or software misuse by the user.
-
Change of mind after purchase.
5. Subscription and Renewal Policy
If you subscribe to recurring services, you are responsible for canceling your subscription before the next billing cycle.
No refunds will be processed for charges made after renewal.
6. Contact and Support
For any support or billing-related inquiries, please contact our official support team:
📧 Inneredgecapital@gmail.com
We aim to respond within 24–48 business hours.